Help Us Improve

We’d Love Your Feedback

Your feedback is incredibly valuable to us. We’d love to understand what happened and how we can improve.

Please take a minute to tell us about your experience using the form below. Every piece of feedback helps us build a better product and provide a better experience for our customers.




Get In Touch

Have an idea, want to become an ambassador, stock SmartyPlants, or just have a chat?

Tell us which species you'd love to see added. We're always growing our library.

You can make a plant request directly in the in-app plant library. Alternatively you can email our UK-based customer support at lily@smartyplants.co.uk. Either way, we'll aim to get your request added within 48 hours.

Have a feature in mind? We love hearing how we can make SmartyPlants even better.

Amazing - we love to hear ideas!
You can tell us your idea via the in-app form, on our website, or you can email
us at lily@smartyplants.co.uk.

Submit an idea here

For media enquiries, collaborations, or brand partnerships - we'd love to connect.

Please email us at lily@smartyplants.co.uk and we'll be in touch.

Interested in helping us grow SmartyPlants as an official ambassador?

Please email us at lily@smartyplants.co.uk and we'll be in touch.

Interested in offering SmartyPlants in your store? Let's grow something together.

Please email us at lily@smartyplants.co.uk and we'll be in touch.