SmartyPlants is a discreet smart sensor that helps you understand exactly what your plants need.

By measuring soil moisture, nutrients, light, humidity, and temperature, it takes the guesswork out of care and helping every plant thrive effortlessly.

Getting started is simple:

1. Charge your monitor.
   
2. Download the SmartyPlants app and create your account.
   
3. Follow the setup steps to connect to Wi-Fi.
   
4. Place the sensor in your plant’s soil.
5. Attach the sensor to a plant profile within the app.
6. Get insightful readings on the status of your plant.
   

You’ll be up and running in minutes. For a step-by-step video guide, watch here.

This almost always comes down to WiFi bands, even when your phone and sensor are right next to each other.

Our sensors only work on 2.4GHz, they can't connect to 5GHz at all. The trouble is, a lot of routers (especially mesh systems or ones supplied by your internet provider) broadcast both bands under the exact same network name. When that happens, your phone can end up switching to the 5GHz signal partway through setup without you noticing, even if you entered your 2.4GHz password. That mismatch means the setup process won’t complete.

What to do:

• Check your router settings to see if your 2.4GHz and 5GHz networks share the same name. If they do, temporarily give them different names (your router's app or settings page will have this as an option), connect to the 2.4GHz one specifically, then set up your sensor
• If you'd rather not change your router settings, try moving further away from the router during setup. 2.4GHz travels further than 5GHz, so at a bit of distance your phone will often drop to 2.4GHz on its own, letting it match the sensor. You can move the sensor back to its normal spot once it's set up.
• Once setup is complete, you're free to rename your networks back if you changed them, the sensor will keep working on 2.4GHz from then on

Note: If you have previously set up your sensor and it is no longer connecting, you’ll need to factory reset the sensor before following the setup steps again(See "How do I perform a factory rest").

Place the sensor in your plant’s soil, connect it to the app, and SmartyPlants does the rest.

It monitors your plant’s environment and gently notifies you when attention’s needed — whether that’s a little more light, water, or time to move your plant to a new spot.

SmartyPlants connects via Wi-Fi to sync data with the app.

Once connected, you'll see live updates and gentle care alerts.

It doesn't require Bluetooth or any setup beyond a connection to your home Wi-Fi.

Not yet - but we're working on it.

Future updates will include integrations with popular smart home platforms.

SmartyPlants tracks the five essentials for healthy growth:

• Soil moisture
  
• Nutrient levels
  
• Light intensity
  
• Temperature
  
• Humidity
  

All working together to keep your plants balanced and thriving.

The sensor is water-resistant and designed for indoor use. It can handle splashes from watering, but shouldn't be submerged or left outdoors.

Most users enjoy around 4 months of use before recharging. The sensor includes a long-life rechargeable battery and charges easily with a standard USB-C cable.

Each light gives you a quick glimpse into how your sensor’s doing:

• Power on: Hold the button until a green light appears (about 3 seconds).
  
• Power off: Hold the button until you see a red light (about 5 seconds).
  
• Charging: A solid red light means it’s charging. The light will turn off once fully charged.
  
• Automatic data updates: Your sensor flashes green every hour to confirm it’s sending new readings.
  
• Manual update: Press the button once to send data instantly — you’ll see a brief green flash.
  
• Flashing green: Indicates low power. Recharge to resume normal operation.

To perform a factory reset, here's exactly what to do:

1. Quickly press the button twice in quick succession
2. The device will begin blinking white, which means it has entered factory reset mode
3. Immediately after the second press, hold the button for 9 to 10 seconds while it continues blinking white
4. If successful, the device will stop blinking white and show a solid green light, confirming the reset is complete
5. If it blinks red twice, the reset hasn't gone through and you'll need to try again

The timing on step 3 is key, so take it slowly and make sure you hold the button immediately after the second press without letting go.

Once the reset is complete, the blue light should appear and you'll be ready to go through the setup process again in the app.

If you see a pop-up saying there’s a Connection Issue, it means the app isn’t receiving a signal from your sensor yet. This can happen during first-time setup, so there’s no need to worry.

One common cause is Wi-Fi frequency:

• SmartyPlants sensors, like most smart home devices, connect only to 2.4GHz Wi-Fi.
  
• If your Wi-Fi is set to 5GHz, your sensor is trying to connect to a signal it can’t understand.
  

To get your sensor online:

1. Switch to a 2.4GHz network: Make sure both your phone and your sensor are connected to a 2.4GHz Wi-Fi network during setup.
   
2. Use our setup help: Follow our quick connection guide, or Watch the step-by-step video walkthrough

If your sensor isn’t on a 5GHz network, or the connection issue continues after switching to 2.4GHz, please get in touch at Lily@smartyplants.ai and we’ll help you troubleshoot.

“Not Planted” doesn’t refer to where the sensor is physically placed. It simply means the sensor hasn’t been linked to a plant in the app yet.

For the sensor to give clear, accurate guidance, it needs to know which plant it’s supporting. Adding your plant to the app is the first step.

You can create a plant by tapping the “+” button in the centre of the bottom navigation bar. Choose the method that suits you, follow the steps, and your plant will appear in your Jungle. Once it’s set up, you can connect a sensor — this gives the sensor its “Planted” status.

How to pair a plant and sensor

You can link them in whichever way feels natural:

1. During sensor setup — assign the sensor to a plant you’ve already created.
   
2. During plant creation — attach an available sensor at the end of the process.
   
3. From your Jungle — open any plant, tap Pencil Icon next to the plants nickname, and add a sensor there.

Email our amazing customer support at lily@smartyplants.ai and we'll get it added for you within 48 hours

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Please email our amazing customer support at lily@smartyplants.ai and we'll check it out.